How to Fix “iPhone iPad Data Lost/Disappeared” After iOS 11/12 Update

Lost photos, messages or other data on your iPhone or iPad after iOS 11 update? Follow us to fix this iPhone iPad data lost or disappeared problem after iOS 11 update by retrieving them with 3 simple methods.

By iMobie | Posted on: Dec. 04, 2018, Last Updated: Dec. 14, 2018
Home > PhoneRescue > iPhone Data Recovery > How to Recover Last Data in iOS 11

It’s very exciting that Apple’s iOS 11 is open to the public now, and many iOS users can’t wait to try out iOS 11. It is said that iOS 11 is coming with many new features: the new Dock, Multitasking function, Drag and Drop feature, and even Pay friends with a message and much more. Updating to iOS 11 or the newest iOS 12 must be full of excitement and joy,  but there is no denying that many unavoidable updating problems will come into being at the same time. One of the most common iOS 11 issues you may meet is losing variety important data on your iPhone iPad.

Undoubtedly, losing data is a very common problem when updating to new iOS, it happens every year. The only way to avoid losing data is to make a backup for your device in advance. Well, if the tragedy still happened to you, don’t be upset, we write this post to help you get data back from your iTunes or iCloud backup, more importantly, even if you don’t have any backup, we can also help you get your lost data back without effort.

Usually, during the iOS upgrade, the common files may lose or disappeared like:

If you lost everything after updating to iOS 11, and want to get them back as soon as possible,  then keep reading, the following text will show you how to recover lost data with 3 methods.

Part 1. Fix iPhone iPad Lost Data After iOS 11/12 Update Without Backup

When it comes to recovering lost iPhone or iPad data, for most iOS users, it may not a tough problem because you can easily make it with iTunes or iCloud. However, there also two points need to considerate, one is that whether you have an available backup or not, the other is that both iTunes and iCloud restoring will wipe the existing data on your iOS devices. Is there any better option to go? One ultimate method is using PhoneRescue, which can help you recover lost data with and without backup, and without wiping existing data. Although you have an available backup, PhoneRescue is also worth to be used because it enables you to check and preview lost data, and to selectively recover lost data to the corresponding apps on your iPhone.

PhoneRescue is a professional and award-winning data recovering application for iOS & Android, PhoneRescue – iOS data recovery is one of the most reliable iOS data recovery tools, which dedicates to help iOS users recover lost data in the shortest time. It outstands among many similar tools because:

Now, let’s see how to recover lost data from iPhone iPad directly with PhoneRescue:

Step 1. Download PhoneRescue (choose Download for iOS) on your PC or Mac. Install and launch it, connect your iPhone or iPad to computer with USB cable.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

There are 3 Recovery Modes: Recover from iDevice, Recover from iTunes Backup, and Recover from iCloud. Hence, if you have a backup, you can also use PhoneRescue to retrieve lost data from iTunes backup or iCloud backup. It also supports selectively preview and recover specific data that is not be allowed by iTunes & iCloud.

Step 2. Choose Recover from iOS Device mode and click the arrow button to go to next step.

Fix iPhone iPad Lost Data After iOS 11 Update – Step 2

Fix iPhone iPad Lost Data After iOS 11 Update – Step 2

Step 3. Select the type of data you want to scan, if you want to scan all data, just tick Select All and click on OK.

Fix iPhone iPad Lost Data After iOS 11 Update – Step 3

Fix iPhone iPad Lost Data After iOS 11 Update – Step 3

Contacts, Call History, Messages, Voicemail, Calendar, Reminders, Notes, Safari Bookmarks, Photos, App Audios, and App Videos can be recovered to iPhone directly. And others can be recovered to the computer. If you want to put recovered data to your iPhone again, you can use AnyTrans to transfer these data to your iPhone in an easy way.

Step 4. Preview and select data you want to recover. Click Recover to Device or Recover to Computer button on the bottom right.

Fix iPhone iPad Lost Data After iOS 11 Update – Step 4

Fix iPhone iPad Lost Data After iOS 11 Update – Step 4

Part 2. Fix iPhone iPad Lost Data After iOS 11/12 Update with iTunes Backup

If you have made a backup for your device before, obviously, you can retrieve your lost data with iTunes backup. The traditional method is using iTunes. You can make it with steps: Launch iTunes and connect your device > Select your iPhone > Click on Summary > Click on “Restore Backup…” > Select a backup and click on Restore. Then, just waiting for the restore process patiently.

To be honest, using iTunes is really works, but you can’t preview lost data, and you may pay the price of losing existing data but still fails to recover what you want. In this case, you need PhoneRescue, an easier and better method than iTunes, which enables you to preview data to check if they are the data you want to recover. If you find what you want, you can click “To Device Button” to get them back to your iPhone, but this is a paid function and you need to update to Pro Version. PhoneRescue has the highest data recovery success rate, if you failed to retrieve what you want within 60 days of purchase, you’ll get the 100% risk-free unconditional full refund.

If you want to recover lost data to your device directly, you can connect your iPhone or iPad in advance.

Step 1. Also, download PhoneRescue on your PC or Mac. Install and open it.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Fix iPhone iPad Lost Data After iOS 11 Update via iTunes Backup – Step 1

Fix iPhone iPad Lost Data After iOS 11 Update via iTunes Backup – Step 1

Step 2. Select a backup and tick the types of data you want to scan, if you want to scan all data, just tick Select All and click on OK, here take Photos for example.

Fix iPhone iPad Lost Data After iOS 11 Update via iTunes Backup – Step 2

Fix iPhone iPad Lost Data After iOS 11 Update via iTunes Backup – Step 2

1. When you select a backup, it will ask you to decide only scan backup or Compare, you can choose each one as you need.

2. If your backup was encrypted, you’ll be asked to enter the password to unlock your iPhone backup so that PhoneRescue can scan your backup data.

Step 3. Preview and select photos you want to recover. Click on Recover to Device or Recover to Computer button to get lost photos back to your device or computer now.

Fix iPhone iPad Lost Data After iOS 11 Update via iTunes Backup – Step 3

Fix iPhone iPad Lost Data After iOS 11 Update via iTunes Backup – Step 3

Part 3. Fix iPhone iPad Lost Data After iOS 11/12 Update with iCloud

Recovering lost data from iCloud, there is a premise that is you’ve backed up your iOS device with iCloud before updating to iOS 11, and you must have a stable Wi-Fi network connection or the restoring process will be interrupted at any time. Hence, in order to recover lost data from iCloud more smoothly, you can try out PhoneRescue to make it in quick.

Step 1. Download PhoneRescue (choose Download for iOS) on your PC or Mac. Install and launch it.

Step 2. Choose Recover from iCloud mode and click the arrow button. Then sign in with your iCloud account.

Fix iPhone iPad Lost Data After iOS 11 Update with iCloud Backup – Step 2

Fix iPhone iPad Lost Data After iOS 11 Update with iCloud Backup – Step 2

Step 3. Select a backup and click on Download, and then it will ask you to tick the type of data you want to Partially Download from your iCloud backup, if you want to recover all data, just tick Select All and click on OK to download the whole iCloud backup. Here take Messages for example.

Fix iPhone iPad Lost Data After iOS 11 Update with iCloud Backup – Step 3

Fix iPhone iPad Lost Data After iOS 11 Update with iCloud Backup – Step 3

Step 4. Preview and select the messages you want to recover. If you connect your device in advance, you can choose Recover to Device or Recover to Computer.

Fix iPhone iPad Lost Data After iOS 11 Update with iCloud Backup – Step 4

Fix iPhone iPad Lost Data After iOS 11 Update with iCloud Backup – Step 4

Part 4. Comparison Table of the Above Three Methods

iTunes iCloud PhoneRescue
Selectively Recover
Selectively Scan & Preview
Recover without Backup
Wipe Existing Data
Time Needed 15-30 Mins 15-30 Mins 5-10 Mins

The Bottom Line

That’s all for how to fix iPhone iPad lost data after updating to iOS 11/12, if you want to fix this issue without effort, you can download PhoneRescue to do a quick fix. In fact, besides losing data, there is no denying that you may also meet some other annoying problems, such as lack of free space, get stuck during iOS download installation, stuck on Apple logo, the running speed gets slower, etc. No matter what problems you may meet, hope these articles can give you a hand.

iMobie

Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.