How to Uncheck iDevice Encrypt Backup Option in iTunes

Due to encrypting backup, users will fail to finish backup process when using our product. The reason of this issue is that Apple values user's privacy, so it won't let our product to detect user's encrypted backup. If you encounter such an issue, please read this article to find out solution.

Part 1. Influenced iMobie Products

Influenced iMobie products include: PhoneClean and AnyTrans.

Part 2: Solution to Solve This Problem

The feasible solution to solve this issue is easy. Here is the detailed tutorial that may help you to do so:

1. Please connect your devices to the computer and open iTunes.

2. Please click your device icon.

3. Please uncheck Encrypt local Backup option.